Bill L. Behrendt

Grandview, Missouri 64030

(816) 388-3136

bill.behrendt@sbcglobal.net

OBJECTIVE

Report writer / technical writer / programmer desiring to leverage solution-building skills and analytical acumen developed over a 20+ year IT career.

 

PROFILE

Innovative, goal-oriented self-starter with a passion for knowledge acquisition and sharing, information gathering and data visualization, solution design and implementation. Most people who have worked with me would also add: confidant, mentor and comedic relief during stressful situations. Conversant in technical and non-technical arenas, simplifying by analogy for those business owners who are not technically savvy.

 

HARD SKILLS SUMMARY

[years / 1=novice, 5=experienced]

►BASIC [20 / 5]►SDLC [20 / 4]►SQL Query [15 / 5]

►SQL/DB2 [15 / 4]►Word [15 / 3]►Access [12 / 5]

►Excel [12 / 5]►VBA [12 / 5]►SQL Stored Procedures [12 / 3]

►VBScript [10 / 4]►HTML [10 / 3]►JavaScript [10 / 3]

►OpenOffice [8 / 5]►Pascal [8 / 5]►C++ [8 / 2]

►Crystal Reports [7 / 4]►dBASE III [6 / 5]►ASP 3.0 [5 / 4]

►PowerPoint [5 / 2]►Latigent BlueVue [2 / 4]►XML [2 / 3]

►XSLT [2 / 3]►CSS [1 / 2]

 

SOFT SKILLS SUMMARY

►Interpersonal Communication►Critical Thinking►Compassion

►Mentoring►Dependable►Conscientious

 

PROFESSIONAL EXPERIENCE

Communication: Reporting / Presentation:

ñ      Preparing visually appealing reports from SQL, XML or other data sources (flat file, Excel, dBASEIII), both standardized and ad hoc.

ñ      Written documentation of new software, utilities and report access methods for users, ISO 9000 / ISO 9001 Manufacturing Instructions, Standard Operating Procedures for business owners, supervisors and workers. Some exposure to Six-Sigma defect control analysis and documentation.

ñ      Video training documentation and supporting manuals for ISO 9000 / ISO 9001

ñ      Light duty business analysis and communications between technical staff and business stakeholders.

ñ      Acting as mentor / subject matter expert in technical aspects of paints, coatings, inks, plastics and food and beverage raw materials. Analysis of manufacturer's websites and providing technical descriptions and pertinent data elements.

 

 

Customer Service / Problem Solving:

ñ      Interfacing with internal and external customers to research requirements, discuss feasibility and plan and implement helpful initiatives.

ñ      Researching alternative opportunities and methodology when presented with 'roadblocks' or 'show stoppers' on existing initiatives.

 

Software / Programming / SDLC:

ñ      Create / customize / reverse engineer software applications and tools using best practices and innovative coding techniques.

ñ      Self-directed learning to use established programming languages and tools at client engagements, such as XML, XSLT, JavaScript, VBA, as well as software packages like Visio, Excel, Access, Latigent Blue Vue, Blue Martini, ASP 3.0, etc.

ñ      Participate in or drive meetings and consultations using SDLC: requirements analysis, feasibility studies, design, coding, testing and deployment of software systems and applications.

 

NON-PROFESSIONAL ONGOING STUDIES / ACTIVITIES

Processing language (PC) programming, Arduino C / Wire / Processing programming, MicroChip PIC chip programming in C / C++.

 

Blog : junkboxjunkie.weebly.com – 'Arty, The Aleatoric Arduino' – a tutorial on how to program music generating software on the the Arduino (a microcontroller / single board computer) platform.

 

Coursera Courses: Learning How To Learn, R Programming, The Data Scientist's Toolbox.

 

EMPLOYMENT HISTORY

Advanced Technology Group – Overland Park, Kansas

      Data Operations Analyst, 2014 – June, 2015

 

Dollar General Corporation – Belton, Missouri

      Lead Sales Associate, 2013 – 2014

      Sales Associate, 2012 – 2013

 

Self-employed – various locations

       Production development, 2011 – 2012

       Internet radio host, 2010 – 2012

USA 800 Inc – Raytown, Missouri

      Call Center Programmer, –  2007 – 2009

      Report Writer,  2004 – 2007

 

ACT I Technical & Professional Services – Overland Park, Kansas

       IT / Management Consultant, 2002 – 2003

 

CGI Information Systems & Management Consultants – Leawood, Kansas

(a.k.a DRT Systems, Deloitte And Touche, DRT Systems)

      IT / Management Consultant, 1995 – 2002

 

Hollister Incorporated – Kirksville, Missouri

      Programmer, 1989 – 1995

      Technical Writer, 1987 – 1995